Inspiration

Inclusion at Hotel The Harmonie Vienna

F.acT: Why is inclusion - in addition to sustainability - particularly relevant for you?

A woman with short hair sits relaxed on a red striped couch in an elegant restaurant.

Sonja Wimmer: For me, sustainability is inconceivable without inclusion. Both concepts are an expression of an attitude that encompasses the entire context - people, culture, decisions and responsibility. We design the framework in such a way that people with all their differences and similarities have a place in the company. At the Harmonie Hotel, this attitude can be felt through art, architecture and respectful interaction. Clear guidelines provide orientation, while at the same time no one is excluded. When challenges arise, we look for solutions together - with employees and guests alike. We are equally committed to sustainability, for example by using regional products such as our eggs from the Waldviertel region. Developing this holistic approach ourselves is more complex, but it makes us unique and increases quality in the long term.

F.acT: How is inclusion practiced in your company?

A woman with short hair sits relaxed on a red striped couch in an elegant restaurant.

Sonja Wimmer: For me, inclusion means creating a cultural framework in which very different people can find a home. People should feel at home at The Harmonie Vienna - regardless of their origin, identity or social background and with their individual needs. Diversity is consciously taken into account and seen as an opportunity. Art plays a central role in this because it conveys freedom, openness and diversity. Authenticity strengthens cooperation - both within the team and in contact with guests. The fact that we live this diversity credibly is due to the fact that the people at Harmonie Vienna are also very different themselves. Vienna as a historical melting pot of cultures is reflected in the hotel. We consciously work with very different cooperation partners - from the State Opera to the Volksoper and the Freud Museum. Different perspectives result in quality, creativity and new approaches. This attitude is reflected in everyday life in a very concrete way: in the culinary offer, in breakfast and in cooperation. Inclusion here means that everyone finds something - and feels seen in their uniqueness.

F.acT: What output do you see from these efforts?

A woman with short hair sits relaxed on a red striped couch in an elegant restaurant.

Sonja Wimmer: The most important effect is that people enjoy coming to Harmonie - guests, employees and myself. It creates an atmosphere in which people feel comfortable, even if things don't always go perfectly. Our inclusive culture is particularly evident in challenging situations: we find solutions together. In the long term, this attitude also pays off economically. Quality has its value, and we are successful, excellent and crisis-resistant. Much of this work is not immediately visible in everyday life, but over the years we reap the rewards of this consistent focus. For me personally, this means harmony and responsibility. As the owner, I exemplify these values and am closely involved, especially in key positions. This creates an inclusive space - a home for employees and guests with all their uniqueness and added value for the region.

Sonja Wimmer

Sonja Wimmer is the owner of the Harmonie Hotel Wien and shapes its strategic direction with a focus on sustainability, inclusion and cultural diversity. She sees the hotel as a vibrant cultural space that is deeply rooted in the city of Vienna and combines economic success with social responsibility. She has received several national and international awards for this consistent understanding of hospitality.

Sustainability
Hotel industry
Culture

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